SocialCareInnovation must gather, store and use “personal data” as defined by the European Union Regulation (EU) 2016/679 in order to market our products and services to you. The collection and processing of personal data are subject to restrictions aimed at protecting the privacy of individuals.
SocialCareInnovation embeds the services delivered by hellohoreca.com. The privacy provisions described below refer to both the SocialCareInnovation specific provisions as well as the embedded hellohoreca.com.
Name, address, and email information is stored in our databases (residing with Hetzner, Germany) for the sole reason of allowing your seamless access to the SocialCareInnovation Services. This information is not made available to any third party, whatsoever. It is also not automatically deleted from our databases. Should you desire to completely erase it from our databases you can send a mail here requesting your data to be completely removed from our databases. This request will be executed in one month.
In addition, the app and/or website may use
2. Secondary User data collection
SocialCareInnovation In order to deliver its services, may also collect your opinions, your requests, etc. This information again will neither be made available to any third party nor automatically erased from our databases. For this, you must explicitly raise the issue by emailing us as above.
SocialCareInnovation may also employ third-party companies and individuals due to the following reasons:
Such third parties may have access to their personal information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
At this moment in time the only such third part is Google Maps and Mailchimp (see above for more details)
The databases, where the above data are stored, are technically maintained by us but are ownership of SocialCareInnovation. You have a right to access the personal data that we hold about you. If you would like to exercise that right, you must submit a request here specifying the information that you want us to provide you and or erase. We will respond to any such request within one month of receiving it
We will inform you via email following receipt of your request and, if necessary, seek additional information from you about your request. Our customers are hereby clearly made aware that if we receive any such request from the users to have their personal data removed we will have to immediately do so.
This said we do not have any other control on how the customers are going to potentially use user data (marketing campaigns, etc.) Thus, in the case of unsolicited emails or other use that violates privacy, the user will have to contact the provider and issue his requests directly to him.
Various cookies are used to enhance the user experience. To see all general-purpose cookies which are stored in browsers one can check xxx. In addition, the website uses Stat Counter to track visitor traffic. A special cookie alert is used to notify users and ask them to accept the fact that cookies are deployed as a condition to proceed to the site.
SocialCareInnovation may send web notifications to the user's mobile if so required by the particular service. This can be disabled at the mobile level but can also be disabled at the particular SocialCareInnovation module (News)
SocialCareInnovation in order to best perform its services may send emails only after you have first registered to it. The deletion of all your related data from our server is possible after an explicit request is sent here
The SocialCareInnovation website is purely informative, does not collect any data nor will it take any action vis a vis users. Through the website, you may proactively post us messages accompanied by your email so that we may respond to you. Upon your request, as in all cases, your records will be removed.
SocialCareInnovation does not send SMS messages.
We value your trust in providing us your personal information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
This service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.